Privacy Policy

New Years Eve Melbourne - H2o

New Years Eve Melbourne – H2o respects your privacy and is committed to handling personal
information responsibly and in accordance with applicable Australian privacy laws.

Information We Collect

We may collect personal information including:

  • Names, email addresses and contact details provided when purchasing tickets, subscribing to updates or contacting us.
  • Ticket purchase details and event attendance information received through authorised ticketing platforms.
  • Information provided when entering promotions or submitting enquiries.
  • Website usage information collected through cookies and analytics technologies.

How We Use Your Information

We may use personal information to:

  • Manage ticket purchases, event registrations and attendance.
  • Provide event information, confirmations and important updates.
  • Respond to enquiries and provide customer support.
  • Send news, promotional offers and information about future H2o events, where permitted by law.
  • Improve our website, advertising and event services.
  • Meet applicable legal and regulatory obligations.

Ticketing and Payment Information

Ticket purchases are processed through authorised third-party ticketing providers, including Eventbrite.

Payment details are handled by the relevant payment provider. We do not directly collect or store full credit card information through our website.

Sharing Your Information

We do not sell personal information or attendee email lists.

Personal information may be shared with trusted service providers where reasonably necessary for ticketing, event administration, website operations, communications or advertising, subject to applicable privacy requirements.

We may also disclose information where required or authorised by law.

Cookies, Analytics and Advertising

Our website may use cookies and tracking technologies, including Google Analytics and Meta Pixel, to understand website activity, measure advertising performance and improve our marketing.

These technologies may collect information such as device details, browser information, pages visited and interactions with our website.

Visitors can manage cookies through their browser settings and applicable privacy controls.

Email Communications

We may send event announcements, ticket information, special offers and marketing communications to subscribers and eligible previous customers, where permitted by law.

Marketing emails will include an option to unsubscribe. Requests to unsubscribe will be respected in accordance with applicable law.

Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information is retained only for as long as reasonably necessary for legitimate business purposes or to meet legal obligations.

Access and Correction

You may contact us to request access to, or correction of, personal information we hold about you, subject to applicable law.

Third-Party Websites

Our website may contain links to external websites, including ticketing and social media platforms.

We are not responsible for the privacy practices of third-party websites. Their own privacy policies apply.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

The current version will be published on our website.

Contact Us

For privacy enquiries, requests or complaints, please contact us through the Contact Us page on our official website.

Website: nyeh2o.com.au